12string Posted January 19, 2021 Share #1 Posted January 19, 2021 30 minutes now. I don't know which is worse, the crappy hold music or the annoying ads for other ways a doctor can screw up an insurance submission. This time the insurance rejected the payment because the doctor submitted the bill to the wrong insurance company Trying to be patient here.............. 1 1 Link to comment Share on other sites More sharing options...
jsharr ★ Posted January 19, 2021 Share #2 Posted January 19, 2021 Holding it that long would piss me off. 1 1 Link to comment Share on other sites More sharing options...
bikeman564™ Posted January 19, 2021 Share #3 Posted January 19, 2021 Comcast is good because they'll allow a call back option. Link to comment Share on other sites More sharing options...
12string Posted January 19, 2021 Author Share #4 Posted January 19, 2021 Not too bad, 45 minutes. They have to be getting pretty slammed with all the people in the hospital Now to see if it actually gets fixed like they said it would Link to comment Share on other sites More sharing options...
maddmaxx ★ Posted January 19, 2021 Share #5 Posted January 19, 2021 I like call backs. Next I like speaker phones set down so I can play in the forums. Link to comment Share on other sites More sharing options...
Longjohn ★ Posted January 20, 2021 Share #6 Posted January 20, 2021 I can hold it for a long time but my wife got to where she didn’t want to take any long trips because the rest areas are too far apart. Once she was in a wheelchair it got even worse. I would have to go in the restroom with her and help her out of her chair. Link to comment Share on other sites More sharing options...
Mr. Silly Posted January 20, 2021 Share #7 Posted January 20, 2021 16 hours ago, 12string said: I don't know which is worse, the crappy hold music or the annoying ads The one I hate is when the hold music fades out so you think someone is picking up then it plays a recorded message, "We appreciate your business. Our representatives are currently assisting other customers and will be with you shortly", then the music resumes leaving you an empty shell of a human being. Link to comment Share on other sites More sharing options...
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