Treadmill woes...update

[petitepedal ★]

So...called Johnson Fitness again 

I turn on the fan and the speed goes up and down...I told the guy I paid $1350 for this and you have been out 4 times and I have used vacation to be home for the 4 hour window.

The Johnson fitness guy passed it on to either Horizon or corporate..

This woman called this afternoon and wanted me to disconnect the heartrate monitor...I said...that ain't happening, I paid for it to be assembled..I have no clue about taking it apart..she said we can send a tech...I said FINE..I dont get home til after 5pm and I have no one to cover for me until June 8...and I really don't  want to use MY VACATION for a 5th service call..her response "well we have never had this problem before"...Gee..that's not what the tech's told me...She might replace the entire treadmill..and I said..who is to say the new treadmill won't have the same issues...then she asked if I spilt water on it . 

Petitepedal is not happy...don't  mess with me.

[Kirby]

They don't know what they're getting into if they mess with you.  You may be little, but you're mighty!

[Airehead]

This is awful. 

[Razors Edge ★]

Honestly, treadmill manufacturer never expect owners to actually USE their treadmills for more than a week or two at the most.   This is new territory for them.

[Longjohn ★]

19 minutes ago, Razors Edge said:

Honestly, treadmill manufacturer never expect owners to actually USE their treadmills for more than a week or two at the most.   This is new territory for them.

 But her treadmill was only used by a little old lady that only walked on it. It should have held up for years.

[maddmaxx ★]

11 hours ago, petitepedal said:

So...called Johnson Fitness again 

I turn on the fan and the speed goes up and down...I told the guy I paid $1350 for this and you have been out 4 times and I have used vacation to be home for the 4 hour window.

The Johnson fitness guy passed it on to either Horizon or corporate..

This woman called this afternoon and wanted me to disconnect the heartrate monitor...I said...that ain't happening, I paid for it to be assembled..I have no clue about taking it apart..she said we can send a tech...I said FINE..I dont get home til after 5pm and I have no one to cover for me until June 8...and I really don't  want to use MY VACATION for a 5th service call..her response "well we have never had this problem before"...Gee..that's not what the tech's told me...She might replace the entire treadmill..and I said..who is to say the new treadmill won't have the same issues...then she asked if I spilt water on it . 

Petitepedal is not happy...don't  mess with me.

Don't take no for an answer.  It's time to get your money back and move on to a different brand.

[Zealot]

15 minutes ago, maddmaxx said:

Don't take no for an answer.  It's time to get your money back and move on to a different brand.

This.  So much this. 

[Ralphie ★]

10 hours ago, Razors Edge said:

Honestly, treadmill manufacturer never expect owners to actually USE their treadmills for more than a week or two at the most.   This is new territory for them.

Yeah, the clothes stay hung on it, don’t they?  

 

[Longjohn ★]

Let @Dirtyhip handle this. She will get you your money back and you can keep the treadmill.

[Ralphie ★]

One more reason why they call them dreadmills ahspose. 

[2Far ★]

10 hours ago, Longjohn said:

 But her treadmill was only used by a little old lady that only walked on it. It should have held up for years.

Oh, I think the likelihood of your survival is suboptimal. 

[Ralphie ★]

Just now, 2Far said:

Oh, I think the likelihood of your survival is suboptimal. 

Haven’t you heared?  Longjohn is invincible. Besides, he came out of petite’s big adventure alive, right?

[MickinMD ★]

On 5/24/2022 at 7:01 PM, petitepedal said:

So...called Johnson Fitness again 

I turn on the fan and the speed goes up and down...I told the guy I paid $1350 for this and you have been out 4 times and I have used vacation to be home for the 4 hour window.

The Johnson fitness guy passed it on to either Horizon or corporate..

This woman called this afternoon and wanted me to disconnect the heartrate monitor...I said...that ain't happening, I paid for it to be assembled..I have no clue about taking it apart..she said we can send a tech...I said FINE..I dont get home til after 5pm and I have no one to cover for me until June 8...and I really don't  want to use MY VACATION for a 5th service call..her response "well we have never had this problem before"...Gee..that's not what the tech's told me...She might replace the entire treadmill..and I said..who is to say the new treadmill won't have the same issues...then she asked if I spilt water on it . 

Petitepedal is not happy...don't  mess with me.

Let them replace it: if the tech couldn't fix it that's a bad sign.

One of the comments at Amazon on the air mattress I mentioned yesterday was an initial rating of 1 star, then he moved it up to 4 stars after the company replaced the bed that had leaks.