Thaddeus Kosciuszko Posted June 27, 2022 Share #1 Posted June 27, 2022 I'm certain this is not news to many... Precovid there were two delis near work. The first, family run, had simpler fare but the food was the better yet less expensive of the two. They sold soon after the pandemic started; that deli struggled on but folded after a few months. The other 'temporarily' closed for almost 18 months. It recently reopened with a new format. They have one employee. The employee only makes the order, then packages it in a bag with your name on it. Virtually no interaction with the customers. Customers walk in, pick up the bag with their name on it, and walk out. If you want to place an order, you have to place it through an app on your smart phone and pay at time of order using a credit card. Want to walk in and pay cash? Nope, not allowed. Call in an order with a credit card? Nope, there's no employee to talk to take your order. No smart phone? LOL, you caveman! So, if you leave a tip, how much should go the person making the food and how much should go to the AI running the app that takes your order? Link to comment Share on other sites More sharing options...
shootingstar Posted June 27, 2022 Share #2 Posted June 27, 2022 9 minutes ago, Thaddeus Kosciuszko said: I'm certain this is not news to many... Precovid there were two delis near work. The first, family run, had simpler fare but the food was the better yet less expensive of the two. They sold soon after the pandemic started; that deli struggled on but folded after a few months. The other 'temporarily' closed for almost 18 months. It recently reopened with a new format. They have one employee. The employee only makes the order, then packages it in a bag with your name on it. Virtually no interaction with the customers. Customers walk in, pick up the bag with their name on it, and walk out. If you want to place an order, you have to place it through an app on your smart phone and pay at time of order using a credit card. Want to walk in and pay cash? Nope, not allowed. Call in an order with a credit card? Nope, there's no employee to talk to take your order. No smart phone? LOL, you caveman! So, if you leave a tip, how much should go the person making the food and how much should go to the AI running the app that takes your order? Sheer survival. I didn't buy an iphone to order online. As for the delvery companies for restaurants with apps ie. Skip the Dishes, etc. they take over 20% right off the bat from the biz. If at all possible, if one has a choice and place is close by, order directly and go pick it up yourself. Link to comment Share on other sites More sharing options...
Square Wheels Posted June 27, 2022 Share #3 Posted June 27, 2022 We know these places are struggling, while it feels odd to leave any tip, we usually give 10 - 20%. 2 1 Link to comment Share on other sites More sharing options...
Airehead Posted June 27, 2022 Share #4 Posted June 27, 2022 I would tip well. this story makes me sad 1 Link to comment Share on other sites More sharing options...
Wilbur ★ Posted June 27, 2022 Share #5 Posted June 27, 2022 I didn't know there were any places that were still that covid secure. 2 Link to comment Share on other sites More sharing options...
Mr. Beanz Posted June 27, 2022 Share #6 Posted June 27, 2022 There are a million delis around here. Not one using that format. We have our usual joints we visit and tip well. But those serve yourself yogurt stands where you build your own, place it on a scale, pay some person at the register? I DON'T THINK SO!! Link to comment Share on other sites More sharing options...
Kirby Posted June 27, 2022 Share #7 Posted June 27, 2022 . I'm with Aire. This story makes me sad. I assume they're having a hard time finding staff, or affording staff, but it still sounds very lonely, Link to comment Share on other sites More sharing options...
Bikeguy Posted June 27, 2022 Share #8 Posted June 27, 2022 2 hours ago, Thaddeus Kosciuszko said: If you want to place an order, you have to place it through an app on your smart phone and pay at time of order using a credit card. Want to walk in and pay cash? Nope, not allowed. Call in an order with a credit card? Nope, there's no employee to talk to take your order. No smart phone? LOL, you caveman! That would be easy for me... I'd never place an order. 1 Link to comment Share on other sites More sharing options...
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