Popular Post Thaddeus Kosciuszko Posted January 22 Popular Post Share #1 Posted January 22 About two weeks ago I received an email that a recall had been issued for our Samsung washer. I checked the model and serial number and sure enough, our washer was part of the recall. It seems some of these washers with certain serial number ranges had a proclivity for setting themselves on fire, which is all wrong. That's what the dryer should do. Anyway, the Samsung website gave two options - connect the 'smart' washer to the wireless network and it would update itself, or ask Samsung to send a dongle with the update. Not having any appliances connected to our wireless network, and not wanting to give a smart washer access to the internet where it would sell our credit card information, I asked Samsung to send the dongle. The dongle arrived, and I dutifully read the instructions. When I go to plug it into the back of the washer, the socket it should plug into wasn't installed properly. The dongle won't plug in. So I g-e-n-t-l-y pry the plastic bracket that is supposed to hold the socket out of the back of the washer, knowing in all probability it'll snap in half anyway. Miracles! The bracket comes out in one piece! So then I fish around the inside of the dryer (it's unplugged) with some needlenose pliers to retrieve the socket. Got it, and seated it into the socket bracket like the factory was supposed to do. With that done, the dongle plugged in just like the directions said. And - according to the directions, anyway - after some beeps and boops and flashie LED sequences the software update loaded into the washer and magically converted the Samsung toaster back into a Samsung washer. After the update was completed, I put the socket bracket, with the socket properly mounted, back into its place in the rear panel of the washer. I did that after doing the update because if the socket came out of the bracket again when I plugged in the dongle, I didn't want to have to do yet another fishing expedition to retrieve the socket. So regretfully we lost the biggest, most expensive, fanciest toaster we've ever owned, but we did get a washer back in trade, so we're OK with that. 5 4 2 Link to comment Share on other sites More sharing options...
Popular Post Kirby ★ Posted January 22 Popular Post Share #2 Posted January 22 Don't be surprised if your washer starts refrigerating things ,or streaming videos. 1 6 Link to comment Share on other sites More sharing options...
Popular Post jsharr ★ Posted January 22 Popular Post Share #3 Posted January 22 This explains the suspicious email I got from Toaster Klothescleaner! 3 1 1 Link to comment Share on other sites More sharing options...
sheep_herder ★ Posted January 22 Share #4 Posted January 22 Probably would have burned the toast. Glad you got it fixed. 1 Link to comment Share on other sites More sharing options...
smudge ★ Posted January 22 Share #5 Posted January 22 Excellent story telling. I laughed, I cried.... 1 1 2 Link to comment Share on other sites More sharing options...
Popular Post Digital_photog ★ Posted January 22 Popular Post Share #6 Posted January 22 You have me thinking. (I know that is dangerous) They make smart cars, smart appliances, It seems now everything is made smart other than people. Why can't we get smart people? 4 2 Link to comment Share on other sites More sharing options...
maddmaxx ★ Posted January 22 Share #7 Posted January 22 3 minutes ago, Digital_photog said: You have me thinking. (I know that is dangerous) They make smart cars, smart appliances, It seems now everything is made smart other than people. Why can't we get smart people? The dream of the future....................and always will be. 1 Link to comment Share on other sites More sharing options...
bikeman564™ Posted January 22 Share #8 Posted January 22 9 hours ago, Thaddeus Kosciuszko said: 'smart' washer why can't appliances just be appliances 😡 control 2 Link to comment Share on other sites More sharing options...
smudge ★ Posted January 22 Share #9 Posted January 22 1 hour ago, Digital_photog said: You have me thinking. (I know that is dangerous) They make smart cars, smart appliances, It seems now everything is made smart other than people. Why can't we get smart people? Preach, brother! 1 Link to comment Share on other sites More sharing options...
Square Wheels Posted January 22 Share #10 Posted January 22 We have a Samsung TV, Washer, and Dryer. All on our network. While watching TV we'll get popups letting us know a cycle is done. I like things being connected. 1 1 Link to comment Share on other sites More sharing options...
Dirtyhip Posted January 22 Share #11 Posted January 22 We got a new toaster yesterday. Well, new to us. We found it at the secod hand place and it is a fancy toaster too. I quite like dualit toasters. 1 Link to comment Share on other sites More sharing options...
Kzoo Posted January 22 Share #12 Posted January 22 3 hours ago, smudge said: Excellent story telling. I laughed, I cried.... Yet 6 paragraphs and he never once told us how he felt. Forum Fail 1 1 Link to comment Share on other sites More sharing options...
jsharr ★ Posted January 22 Share #13 Posted January 22 20 minutes ago, Kzoo said: Yet 6 paragraphs and he never once told us how he felt. Forum Fail In the email his washer told me it was happy 1 1 Link to comment Share on other sites More sharing options...
Airehead ★ Posted January 22 Share #14 Posted January 22 3 hours ago, smudge said: Excellent story telling. I laughed, I cried.... Me too Link to comment Share on other sites More sharing options...
JerrySTL ★ Posted January 22 Share #15 Posted January 22 2 hours ago, Digital_photog said: You have me thinking. (I know that is dangerous) They make smart cars, smart appliances, It seems now everything is made smart other than people. Why can't we get smart people? My 89-year-old mother's TV quit working. She asked me to get her a dumb TV as smart TVs were too complicated. And she's right. Link to comment Share on other sites More sharing options...
Thaddeus Kosciuszko Posted January 22 Author Share #16 Posted January 22 57 minutes ago, Kzoo said: he never once told us how he felt Did too! To wit: 10 hours ago, Thaddeus Kosciuszko said: You want any more 'feelings' than that, you'll have to wait until next week, as I've already exceeded my engineer's quota for feelings for this week. 1 Link to comment Share on other sites More sharing options...
MickinMD ★ Posted January 22 Share #17 Posted January 22 I've got the LG Washtower stacked, full-size, Washer and Dryer in the closet I had built out from my kitchen. I paid $1799 for it in 2021. It's got all kinds of high tech stuff and I hope it all keeps working for a long time: the more high tech stuff the greater chances it dies early. And since it's a single unit, both are done if one dies on me. When you put a load of wash in - there are separate trays on the front to put detergent, fabric softener, prewash if any - the frontloader begins turning its drum about 1/4 turn then stops. It then repeats that 5 more times. It measures the avg. torque required and figures out the weight of the load. Then it runs, based on your settings, and tells you how many minutes before the washing will be done, which could be 15 min. quickwash or a regular 25-45 minute wash with a medium of full load. You can tell the machine to send the info of how much wash there is to the dryer. I don't know if I've got that set, but it doesn't make any difference. The dryer starts and always lists 1 hr. and 3 min. of time required. But it relies on a moisture sensor to decide when it's done so it may quickly drop to 40 min, etc. Or, if you've got a really big load, it may take 10 minutes to finish after it says there are 5 min. left. Link to comment Share on other sites More sharing options...
shootingstar Posted January 22 Share #18 Posted January 22 15 minutes ago, MickinMD said: I've got the LG Washtower stacked, full-size, Washer and Dryer in the closet I had built out from my kitchen. I paid $1799 for it in 2021. It's got all kinds of high tech stuff and I hope it all keeps working for a long time: the more high tech stuff the greater chances it dies early. And since it's a single unit, both are done if one dies on me. Link to comment Share on other sites More sharing options...
Kzoo Posted January 22 Share #19 Posted January 22 1 hour ago, Thaddeus Kosciuszko said: Did too! Did not Link to comment Share on other sites More sharing options...
Thaddeus Kosciuszko Posted January 22 Author Share #20 Posted January 22 5 minutes ago, Kzoo said: Did not Link to comment Share on other sites More sharing options...
Airehead ★ Posted January 22 Share #21 Posted January 22 I just cannot think of the right response to this. 1 1 Link to comment Share on other sites More sharing options...
jsharr ★ Posted January 22 Share #22 Posted January 22 51 minutes ago, Airehead said: I just cannot think of the right response to this. Maybe you should join toast masters? 1 1 Link to comment Share on other sites More sharing options...
Thaddeus Kosciuszko Posted January 22 Author Share #23 Posted January 22 2 hours ago, Airehead said: I just cannot think of the right response to this. This was a perfect answer, because it added one more toward our post count goal! 1 1 Link to comment Share on other sites More sharing options...
Bikeguy Posted January 22 Share #24 Posted January 22 15 hours ago, Thaddeus Kosciuszko said: Anyway, the Samsung website gave two options - connect the 'smart' washer to the wireless network and it would update itself, or ask Samsung to send a dongle with the update. It makes me wonder... how a software update will stop a fire? Someone wrote the original code and had 2 motors on at the same time fighting each other? I miss our old Maytag washer and drier. I could fix those, and did only a few times over 30 years. No electronics in those old machines. Link to comment Share on other sites More sharing options...
Airehead ★ Posted January 22 Share #25 Posted January 22 57 minutes ago, Thaddeus Kosciuszko said: This was a perfect answer, because it added one more toward our post count goal! That wasn’t my intent then, but it is now. 1 Link to comment Share on other sites More sharing options...
Kirby ★ Posted January 22 Share #26 Posted January 22 21 minutes ago, Airehead said: That wasn’t my intent then, but it is now. Works for me. Link to comment Share on other sites More sharing options...
Thaddeus Kosciuszko Posted January 22 Author Share #27 Posted January 22 36 minutes ago, Bikeguy said: how a software update will stop a fire? My guess is there's a component or components on the control board that was/were under-designed, and as such it gets a little hot under some conditions. My second guess is to prevent this, the software update revised the timing of the wash cycle(s) so the washer now stops at strategic points to let the components cool off or it s-t-r-e-t-c-h-e-s out the wash cycles in some other way so there is less heat generated in the components that were over taxed. In essence, the update lowered the duty cycle so components were stressed less. In the end, I don't expect the washer performance to improve; if anything it will take longer to finish any given cycle. That's ok, because we usually just start it and forget it, and rarely are we up against a deadline with the wash. I'm with you on the old washers and dryers. In out last house we had a dryer that had run for 25 years or so. It worked great. It only needed one new belt, which I replaced. Another time I had to remove the glow igniter and sand off the contacts that held the glow igniter in the dryer. Boom! Back in service. The people who bought our last house didn't want it, and our present house came with a washer and dryer, so in the curb it went. It wasn't out there long before some scrounger picked it up to take it to the local scrap yard. Link to comment Share on other sites More sharing options...
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