kingtermite Posted December 26, 2014 Share #1 Posted December 26, 2014 So I'm having reception problems at the new house. I call them today (from work because at home it constantly drops calls). The computer asks me to input the phone number I'm calling about. Then I go into tech support menu. It asks me to input the phone number I'm calling about. Then it goes into a more detailed menu of tech support subcategories. It asks me to input the phone number I'm calling about. Then I get a 'person'. The first question she asks....you guessed it, "what's the phone number you are calling about?". Then she eventually gets to a place where she wants to reset something on my phone and needs my phone off to do it. Ironically, my work phone is offline right now too, so we have no way to stay in touch. She tells me to power it back on about 2 minutes after I power it off and she'll call me back on it. That was almost 20 minutes ago now. I think she ditched me. Link to comment Share on other sites More sharing options...
The_Karen_Cooper_Incident Posted December 26, 2014 Share #2 Posted December 26, 2014 I hate it when romances become sour. Couch 2 Link to comment Share on other sites More sharing options...
Ralphie ★ Posted December 26, 2014 Share #3 Posted December 26, 2014 Verizon Customer Service... Definately an oxymoran. 1 Link to comment Share on other sites More sharing options...
Randomguy Posted December 29, 2014 Share #4 Posted December 29, 2014 I hate it when romances become sour. Couch I switched to Verizon from ATT. My reception is not as good at home currently, in terms of signal strength, but seems OK. The switchover is a big 'meh' so far. Link to comment Share on other sites More sharing options...
Longjohn ★ Posted December 29, 2014 Share #5 Posted December 29, 2014 My wife doesn't like calling tech support (who does?) Every time she has a question she stops in at the Verizon store and usually walks out with new phones. That's how I got my iPhone 6. She actually didn't have a problem with any of our phones but she had a question about her bill. Link to comment Share on other sites More sharing options...
KrAzY Posted December 29, 2014 Share #6 Posted December 29, 2014 Did she call you back yet? Link to comment Share on other sites More sharing options...
Ralphie ★ Posted December 29, 2014 Share #7 Posted December 29, 2014 Did she call you back yet? 1 Link to comment Share on other sites More sharing options...
kingtermite Posted December 29, 2014 Author Share #8 Posted December 29, 2014 ^^^^^^This Link to comment Share on other sites More sharing options...
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