maddmaxx Posted October 18, 2017 Share #1 Posted October 18, 2017 It give me more time to think and write than a live phone call does. Link to comment Share on other sites More sharing options...
Rattlecan Posted October 18, 2017 Share #2 Posted October 18, 2017 30 minutes ago, maddmaxx said: It give me more time to think and write than a live phone call does. and it's way cheaper on a pre paid plan. Link to comment Share on other sites More sharing options...
jsharr Posted October 18, 2017 Share #3 Posted October 18, 2017 I like any support that will send you a transcript of the interaction with the agent. Link to comment Share on other sites More sharing options...
Fret Buzz Posted October 18, 2017 Share #4 Posted October 18, 2017 But do you really think it is "David" on the other side? And what about the ones that pop up unprompted? Asking you if you need help or advice on a website? I imagine it saves a lot of money for the folks running it, and may solve a bit of the "accent" problem. And a clear record of the discussion is nice. Tom Link to comment Share on other sites More sharing options...
12string Posted October 18, 2017 Share #5 Posted October 18, 2017 I don't mind it, but those ones that pop up even before the website finished loading are annoying Link to comment Share on other sites More sharing options...
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