Popular Post Square Wheels Posted October 21, 2017 Popular Post Share #1 Posted October 21, 2017 So, we had two Verizon cable boxes. The remotes to them are very old (10+ years) and the rubber degraded and they feel sticky. I ordered two new ones on the phone with the support lady, I think they were free. Today I swapped my regular box for an HD DVR box so I can watch sports outside of our bedroom. The bedroom has the bigger, nicer TV, but the wife is having a hard time sleeping now. The new box came with a new remote. When I installed the new box, a phone number popped up saying auto update failed and call Verizon. Verizon: How can I help you. Me: My TV told me to call you. Verizon: Let me click some buttons on my end, this will only take a few minutes. Me: While I wait, can you help me with the two remotes I ordered? Verizon: Sure, what do you need to know? Me: Explianed I only needed one new one now, can she edit the order? Verizon: Sorry, it's already being shipped, just keep the second one, you know, in case the dog chews one of them. Me: You're shipping me a dog too? 4 3 Link to comment Share on other sites More sharing options...
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