groupw Posted October 8, 2019 Share #1 Posted October 8, 2019 We had someone turn left in front of us on Friday the 13th. I’m not superstitious. This is just for time reference. Things seemed to be happening the first couple days then it got quiet. After not hearing ANYTHING for several days, I called the claims office. They said they had no quote. I called the body shop. The main estimator had been sick. Since I had stated I would like to save the car if possible, she had put the file in a separate spot so she could handle personally. She assured me she would send the quote that day. When I didn’t hear anything by last Thursday , I called again. The claim office said still no quote. I decided to get my agent more involved. He said he would try to rattle some cages. By Monday, still no word. Called the body shop. Seems the online claim system told her it was submitted but had not done so. I was ready to call her a liar, but she had dates and times in her email on when she got confirmation. I called the agency again and got the office manager. She was definitely more versed than the agent. Within 20 minutes, she got more done than the claim office or agent in the last 3 weeks! Today I got an email from the claim office that they paid the body shop. Body shop said they should have parts within 2 days of getting paid! Sounds like a good chance we will have a Miata again by next week! Shame we lost so much fall convertible weather to bureaucracy! 2 Link to comment Share on other sites More sharing options...
maddmaxx ★ Posted October 9, 2019 Share #2 Posted October 9, 2019 11 minutes ago, groupw said: We had someone turn left in front of us on Friday the 13th. I’m not superstitious. This is just for time reference. Things seemed to be happening the first couple days then it got quiet. After not hearing ANYTHING for several days, I called the claims office. They said they had no quote. I called the body shop. The main estimator had been sick. Since I had stated I would like to save the car if possible, she had put the file in a separate spot so she could handle personally. She assured me she would send the quote that day. When I didn’t hear anything by last Thursday , I called again. The claim office said still no quote. I decided to get my agent more involved. He said he would try to rattle some cages. By Monday, still no word. Called the body shop. Seems the online claim system told her it was submitted but had not done so. I was ready to call her a liar, but she had dates and times in her email on when she got confirmation. I called the agency again and got the office manager. She was definitely more versed than the agent. Within 20 minutes, she got more done than the claim office or agent in the last 3 weeks! Today I got an email from the claim office that they paid the body shop. Body shop said they should have parts within 2 days of getting paid! Sounds like a good chance we will have a Miata again by next week! Shame we lost so much fall convertible weather to bureaucracy! You have to fight with bureaucracy and beat it into submission. 1 Link to comment Share on other sites More sharing options...
petitepedal ★ Posted October 9, 2019 Share #3 Posted October 9, 2019 Good news...I was skeered they totaled it 1 Link to comment Share on other sites More sharing options...
Ralphie ★ Posted October 9, 2019 Share #4 Posted October 9, 2019 10 minutes ago, maddmaxx said: You have to fight with bureaucracy and beat it into submission. Before it beats you! Link to comment Share on other sites More sharing options...
Airehead Posted October 9, 2019 Share #5 Posted October 9, 2019 Good news, I thought it was totaled. Link to comment Share on other sites More sharing options...
groupw Posted October 9, 2019 Author Share #6 Posted October 9, 2019 I was worried they were going to total it too! Everyone kept saying that through the process. I was even doing searches for a replacement. Comparable Miatas in the regions were selling much higher than KBB. Turns out Kelly factors in cars with salvage titles. Mine was not salvage and I made it VERY clear I would not accept one as a replacement. Suddenly repairing my car apparently became more viable. 1 Link to comment Share on other sites More sharing options...
Scrapr ★ Posted October 9, 2019 Share #7 Posted October 9, 2019 I got in a fender bender in February. Called my fav body shop. 6 weeks....for an appointment to quote. Another week or so for approval. 2 or 3 weeks for fixing...$9k later 1 Link to comment Share on other sites More sharing options...
sheep_herder ★ Posted October 9, 2019 Share #8 Posted October 9, 2019 If it is old enough, you do not have to worry about a salvage title in Montana. You can take your money and fix it or drive as is. Currently we are driving two that were totaled due to hail and one that isn't. Link to comment Share on other sites More sharing options...
KrAzY Posted October 9, 2019 Share #9 Posted October 9, 2019 if you had a jeep you could have just drove over that other vehicle without an issue. Glad you tinker toy is getting fixed 1 Link to comment Share on other sites More sharing options...
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